Our Commitment

Vantage Bank is serious about safeguarding your personal financial information and is committed to making your Online Banking experience safe and secure. We also understand that our success as a financial institution relies on both our ability to offer banking services to you in a secure manner as well as your responsibility in keeping any access codes, passwords or PIN's secure.

Online Banking can help you to lower your risk of identity theft and fraud

Identity theft can occur simply by having your mail stolen or thieves rummaging through your garbage to obtain confidential information. Through the use Online Banking you can reduce your risk to having your identity compromised. Protect yourself even further by:

  • Registering for Online Statements in Online Banking
  • Viewing your cleared checks online to monitor for check fraud
  • Using free, unlimited Bill Payment to help reduce the chances of mail fraud
  • Signing up for direct deposit with your company's payroll department to reduce the risk of lost or stolen checks
  • Checking your account activity online frequently to detect fraud earlier

Reporting Phishing and Vishing

E-mail fraud is a common tool of an identity thief. It can take many forms, but is usually harsh, demanding and scary. Here are some examples:

Phishing is an electronic scam that attempts to obtain confidential personal or financial information from its target. It takes the form of a fake message, usually an e-mail, which appears to be from a financial institution or service provider. The message usually includes the company name, logo and a link to a website which instructs you to update your account information by providing your Social Security number, bank account number, PIN, password, birth date, etc. with a dire warning if action isn't taken. A phisher can then use your personal information to commit fraud. .

A technique, much like phishing, that allows criminals to maliciously gain access to your personal information for the purposes of identity theft. Vishing scams use a combination social engineering and technology of call centers to find victims that can be tricked into providing pins/passwords or personally identifying information. Typically, the criminal sends the victim some kind of notice or leaves a message, requesting that the victim returns a call to verify an account or some similar ploy. When the victim returns the call, they are asked to provide account and identifying information under the guises of "updating" the account.

Once the criminal has access to that information, it is used for credit card or banking fraud, or as the first step in a stolen identity. Vishing also allows criminals to spoof caller-id, making a Vishing scam hard to detect because everything appears to be legitimate.

When you call your financial institution, use only a phone number that comes from a reputable source, like your monthly account statement or the back of your credit or debit card.

Vantage Bank will never ask you to confirm your account number, personal identification number (PIN), password or any other personal information by way of e-mail or telemarketing. If you are concerned that you have received a fraudulent e-mail, disclosed confidential information, or have questions about online security, please contact us 256-878-8799 or customercare@vantagebankal.com