Vantage Bank understands that the security of your personal and account information is important to you. We also understand that our success as a financial institution relies on both our ability to offer banking services to you in a secure manner as well as your responsibility in keeping any access codes, passwords or PINs secure. To assist us in offering these Web-based banking services in a secure manner, we employ a number of measures. These measures allow us, among other benefits, to properly authenticate your identity when you access these services and protect your information as it travels the Internet between your PC and Vantage Bank.

Log-In protection for the End User
Every end user must privately maintain a combination of a password and Log-In ID. Because the end user is assigned the original password by our bank administrator, Vantage Bank forces the end user to change the password once logged onto the system and before any transactions can be requested. This forces the end user to establish an absolutely private password. If, in case the password is loss or forgotten the administrator will be able to reset a default password for the end user once Vantage Bank has confirmed your identity.

Three (3) strikes and you're out
If an unauthorized person attempts entry into an internet account by trying to guess a Log-In ID, our system will disable the password on the third incorrect attempt, thus invalidating the Log-In combination. If you accidentally activate this security feature by unintentionally mis-keying a password three times, you would need to call Vantage Bank to reestablish the password for that account. For example, a common mistake made by the end user is having the CAPS-LOCK on while keying in a password.